NEED ASSISTANCE or Have Questions? 1-844-847-8283

Billing &

How to Pay & Read your Bill

How to Pay & Read your Bill

You may pay your bill through our SmartHub App available in the mobile app store or online at, kiosks are open 24/7 at all of the Southwest Arkansas Electric co-op offices, over the phone by using our automated phone system at (855) 939-3697, or by mailing a check with the bottom portion of your bill to Four States Fiber, PO Box 1807, Texarkana, TX 75504-1807.

  • All bills will be sent to your email and available on the SmartHub app around the 1st of each month.
  • If you elected to receive a paper bill, please note there will be a $2.50 monthly charge.
  • Bills are due on the 22nd each month. If the 22nd is on a weekend or holiday it will be due the following business day.
  • Your initial bill will be prorated for a partial month of service (date of install to the end of that month) and a month in advance since we don't collect payment when you enroll for service. Usage charges for Phone will be billed after the charges are incurred.
  • Taxes and Fees
    - Broadband service is NOT subject to tax.
    - Telephone service is subject to sales tax and various mandatory fees. Subscriber is liable for federal, state, and local taxes due.
    - Late fee of $25.00 will be applied to all payments received after the due date.
    - If your account gets disconnected for service, there is a $25.00 reconnect charge.

Bank Draft (AutoPay)

Four States Fiber’s AutoPay is the most convenient and reliable way to pay for your service. When you sign up for Auto Pay, your bill is automatically paid on time, every month.

Pay your bill by having your account drafted. We can arrange to have funds drawn from your bank or credit union checking or savings account to pay your fiber bill. You do not have to write a check or put your payment in the mail.

You will still receive your monthly bill as usual so that you know how much will be drafted. Your account will be drafted around the 15th of each month.

If you wish to sign up for automatic bank draft, please contact our office at 1-844-847-8283. You may also sign up for credit card drafts through the SmartHub App.

Bank Draft (AutoPay)


Contact Info


Online Bill Pay:

Automated Phone Payment System:

Available 24/7 at (855) 939-3697

Billing Questions:

Please contact Customer Service at 1-844-847-8283, Mon-Fri between 8:00am – 5:00pm

Kiosk Locations:

Texarkana Office
2904 E. 9th Street
Texarkana, AR 71854

Nashville Office
1665 So. 4th Street
Nashville, AR 71852