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Help Center

Our support line will help with whatever you need!

Our support line will help with whatever you need!

To contact support, you can use the chat box in the lower right corner or send us an email to support@fourstatesfiber.com

To speak to someone directly call:
1-844-847-8283

Download the Four States Fiber Residential Phone Quick Start Guide

SmartNet Wi-Fi App Video Tutorials

An Introduction to the Main Dashboard of the App

Connecting Wired Devices to Your System

How to Change your Network Name and Password

How to set up my priorities in ExperienceIQ

Learn about Connected Devices in your Network

Learn About Notifications for ExperienceIQ Enhanced Parental Control

Learn about the Settings Menu in the App

Learn how to Add Filters to Enhanced Parental Control Profiles

Learn How to Enable and Disable Applications Using the App

Learn how to set Screen Time Limits with Parental Control

Learn how to set up Enhanced Parental Control Profiles

Learn How to View Usage with ExperienceIQ Enhanced Parental Control

Learn More About ProtectIQ

Performing a Bandwidth Test Using the App

Setting up a Guest Network

Setting up Basic Parental Controls

Setting Up Your Wi Fi and App

View Network Usage with the App

Your Guide to People Places and Things